DME & IV
NOTICE OF PRIVACY PRACTICES
Effective Date: January 1, 2019
onehome, which includes One Infusion Pharmacy, One Home Medical Equipment (Collectively “ONE” for the purposes of this Notice) is required by law to maintain the privacy of your health information in accordance with federal and state law. This Notice of Privacy Practices (“Notice”) outlines our legal duties and privacy practices with respect to health information. We are required by law to provide you with a copy of this Notice and to notify you following a breach of your/your family member’s unsecured health information.
We will abide by the terms of the Notice. We reserve the right to make changes to this Notice as permitted by law. We reserve the right to make the new Notice provisions effective for all health information we currently maintain, as well as any health information we receive in the future. If we make material or important changes to our privacy practices, we will promptly revise our Notice. Each version of the Notice will have an effective date listed on the first page. If we change this Notice, you can access the revised Notice on our website (onehome.health) or from your Care Coordinator.
HOW WE MAY USE AND DISCLOSE YOUR HEALTH INFORMATION WITHOUT YOUR AUTHORIZATION
Treatment – We may use or disclose health information about you to provide you with treatment or services. For example, information may be shared with our doctors, nurse practitioners, nurses, pharmacists, health assistants, and other health care personnel to create and carry out a plan for your treatment. We may also share information with providers outside of our system who may be involved in your treatment.
Payment – We may use or disclose health information about you to get payment for the health care services you receive. For example, we may provide information to bill your health plan for health care provided to you.
Health Care Operations – We may use and disclose health information about you for health care operations. For example, we may use your information to review the quality of the services you receive. We may also give information about you to Department of Public Health in the state where you live for population-based activities to improve health.
Appointment Reminders – Unless you have instructed us not to, we may call you or send you a letter to remind you that you have an appointment for services.
Treatment Alternatives – We may use your health information to tell you about services that may be of interest to you.
Individuals involved in your care or payment for your care. We may disclose health information to your family or other persons who are involved in your health care. You have the right to object to the sharing of this information.
Public Health Activities – We may use or disclose health information about you for public health activities or permitted by law.
Victims of Abuse, Neglect or Domestic Violence – If we suspect abuse, neglect or domestic violence, we may disclose health information about you as required or permitted by law.
Health Activities – We may give health information to a health oversight agency that monitors the health care system.
Judicial and Administrative Proceedings – We may disclose health information about you in response to a court order.
Law Enforcement – We may disclose health information about you when required or permitted by federal or state law.
Required by Law – We may use or disclose health information about you when required by federal or state law.
Coroners – We may disclose your health information to a coroner, medical examiner or funeral director as authorized by law.
Health or Safety – We may disclose your health information to law enforcement in order to avoid a serious threat to the health and safety of a person or the public.
Worker’s Compensation – We may disclose your health information as authorized by law to worker’s compensation or similar programs.
Specialized Government Functions – We may disclose your health information to government agencies with special functions as required by law.
DISCLOSURES REQUIRING YOUR WRITTEN AUTHORIZATION
Marketing – We may communicate with you about products or services relating to your treatment, case management or care coordination. However, we must obtain your authorization prior to using your health information to send you any marketing materials.
Protected Records – We will not share certain mental health, alcohol and drug abuse treatment, HIV/AIDS testing or treatment, and genetic testing information without your authorization, as required by law.
YOUR PROTECTED HEALTH INFORMATION PRIVACY RIGHTS
Right to Inspect and Copy – In most cases, you have the right to look at or get copies of your records. You must make the request in writing. You may be charged a fee for copies of your records.
Right to Request Amendment – You have the right to request that we amend health information maintained in your medical or billing record. Your request must be in writing. We may deny your request in certain circumstances.
Right to a List of Disclosures – You have the right to ask for a list of certain disclosures made within six years of the request. You must make the request in writing. This list will not include disclosures made for treatment, payment or health care operations. The list will not include information provided directly to you or your family. The list will not include information that was sent with your authorization. If you request a list more than once during a year, we may charge you a fee.
Right to Request Restrictions – You have the right to request restrictions on how your information is used or disclosed. We are not required to grant your request. Your request must be in writing.
Right to Request Confidential Communications – You have the right to request that communications from us are received in a certain way or in a certain place. We will accommodate any reasonable request.
Right to Revoke Your Authorization – There may be other disclosures of your health information that will require your written authorization. You generally have the right to revoke an authorization. If you revoke an authorization, it will stop future uses and disclosures except to the extent that we have already undertaken an action in reliance on your authorization.
Right to Receive a Paper Copy of this Notice – You have the right to receive a paper copy of this notice at any time.
Complaints – You have the right to file a complaint with The Company’s Privacy Official if you do not agree with how we have used or disclosed information about you:
3351 Executive Way
Miramar, FL 33025
You may also file a written complaint with:
U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue, S.W.
Washington, D.C. 20201
Or call: 1-877-696-6775
Or logon to: www.hhs.gov/ocr/privacy/hipaa/complaints
We will not retaliate against you if you file a complaint with us or the Secretary.
EFFECTIVE DATE OF THIS NOTICE
This notice is effective on January 1, 2019. We reserve the right to change this notice. Any changes will apply to information that we already have about you. We will post a current copy of this notice.