Concurrent authorization requests can be made electronically in our onecare portal or via fax at 1-855-441-6941.

Claims need to be submitted through VisilbilEDI and our Payer ID is ONEHC. For additional questions regarding getting set-up, please go to http://info.visibiledi.com/ for information on direct submission to VisibilEDI.

Claim status can be checked in our onecare portal or by contacting our TPA Department at 1-855-441-6900.